Sign In

Beacon Plumbing, Heating & Mechanical Reviews Subscribe to current review icon
128 reviews | Write a review


Here's what some satisfied customers have to say Some of these reviews were submitted on other websites. We are not affiliated with or sponsored by these websites.

"I am very happy with the quality of their services and quick response time" | 5-Star Google Review of Beacon Plumbing

Beacon Plumbing, Heating & Mechanical
Last updated 1 year ago

We just used Beacon again and originally found them in the Yellowpages. I do not know the owner of the company but I can say that I am very happy with the quality of their services and quick response time. Our sewer main was backed up and they came right out today on a Saturday and cleaned the line and solved our problems.
David

"Great Service!" | 5-Star Google Review of Beacon Plumbing

Beacon Plumbing, Heating & Mechanical
Last updated 1 year ago

  • on Google Places
  • Great Service! I recently had a plumbing problem with my water heater at my house in Puyallup, WA . I called Beacon Plumbing and they had a technician out to me within an hour and my issue fixed quickly and efficiently! I found not only the customer service to be exceptional when calling in, but the technician was friendly and VERY knowledgeable. Beacon Plumbing is now on my speed dial and I will always call them for any plumbing issue I have!

    Stachia

"Well, this year I called Beacon and they sent out Brian. YAY!! Brian actually spent the TIME to figure out what he thought was the problem"

Beacon Plumbing, Heating & Mechanical
Last updated 1 year ago

I had been having problems with my furnace for the past two years. I had 2 other companies come out last year and they weren't able to figure out what was wrong other than telling me my filter was dirty. Well, this year I called Beacon and they sent out Brian. YAY!! Brian actually spent the TIME to figure out what he thought was the problem. He did tell me however, that because of the age of the furnace, there was a chance that replacing this part may not solve the entire problem and that there could be other hidden problems. The only true fix would be to replace the furnace. He gave me the price of both options in writing and offered a 10% discount if I did the water heater at the same time. In his defense, I KNEW when I bought the house 4 years ago that the furnace and hot water heater were at the end of their lifespan and would need to be replaced soon. Brian in NO WAY made me feel as if I had to purchase a new furnace today, just that it was an option. However, not wanting to deal with any future problems, I chose to have him install a new furnace AND a new hot water heater that day. Of course, Brian didn't have a new furnace or hot water heater on his truck since he didn't expect to be replacing one, so he called back to dispatch and they sent another truck out with the new stuff so that the work would be completed with no disruption or waste of time. Could I have found a cheaper price by going elsewhere? Of course. But working "in the business" myself (I work in the Service Department of a local car dealership) I understand that cheaper does not equal better. I realize that great customer service is more important, and it is what keeps the customer coming back.
Robin D

"He gave me superior service and was beyond professional, he treated me like it was his own business!" | Great Review of Beacon Plumbing

Beacon Plumbing, Heating & Mechanical
Last updated 1 year ago

I had a pipe burst and from my first call to the final bill "everything" was top quality service!!! The "expert" Brian Hoskins who came to my home is a "GREAT" asset to the company!!! He was courteous, informative and polite....he turned a "bad" day into a pleasant experience~ He gave me superior service and was beyond professional, he treated me like it was his own business! Price was fair, and explained all prices to me before doing the work> Thank you Beacon for having such a "GREAT" employee~ I will recommend to all of my friends!!!
Bobbi J.

"Beacon came out within the hour to secure my water and presented me with several alternatives for repair"

Beacon Plumbing, Heating & Mechanical
Last updated 2 years ago

I called Beacon Plumbing when I noticed my water service line had ruptured, making a small lake in my neighbor's yard, a waterfall in my driveway, not to mention making my water meter spin like a fan. Beacon came out within the hour to secure my water and presented me with several alternatives for repair. They were able to replace the entire water service line and get me back into service within 24 hours. With their use of "the mole" they were even able to save all of my fave roses, heathers and other prized plants which would have been sacrificed with a traditional trench. I'd like to give a shout out to Aaron and the "mole man" for their superior professionalism and customer service. They stayed until the job was done at approximately 2:00 a.m., and did a superb job of clean-up and restoration. The price was about what I expected. The service was way above. I will use Beacon for my next plumbing problem and highly recommend them to others. Thank you, Beacon.
Maggie B

Follow Me on Pinterest



Links

  • Recent Posts
    • Loading posts... Spinner
  • View All
  • Recent Comments
    • Loading comments... Spinner
  • Popular Tags
    • Loading tags... Spinner