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"The plumber was great..." Review of Beacon Plumbing, Heating & Mechanical

Beacon Plumbing, Heating & Mechanical
Last updated 3 years ago

Description Of Work: Water entering my residence from unit above. Could not see a visible source of water. Called several plumbers until I found someone who would come out that same afternoon. I called Beacon at 1:30 p.m. and they were on site by 4:30 p.m. After I called, checked Angie's List and saw they had a D rating so I was a bit nervous. Member Comments: They quickly diagnosed my problem and fixed it in 10 minutes. The plumber was knowledgeable and courteous so I will request him again unless it is an emergency. Beacon is a little odd in that them plumbers carry a book with pricing-and everything is by this book. They charged $255 for the water supply replacement, $75 for a trip charge, and the rest was taxes. He said he could look at or fix something else while he was here since I paid for his time and so little time was used. A nice gesture which earned a smile. Unfortunately I had no other problems and didn't take him up on this offer. I will probably call them again and request the same plumber. Their price was not the lowest but I had an emergency and was looking for fairness and speed; not cheap. The plumber was great, his "assistant" was on the phone the entire time and did nothing (that I saw).
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